Device Guides

Samsung Galaxy S22+ 5G

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy S22+ 5G
Samsung Galaxy S22+ 5G

We found 4 possible causes:

  1. The selected audio file is not supported by the music player
  2. No audio files have been transferred to your mobile phone
  3. The headset isn't working
  4. The audio file is damaged
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