Device Guides
Samsung Galaxy S21 Ultra 5G
No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Before you start this troubleshooting guide you need to check one important thing:
Can you make a voice call?It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the ringtone.
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