Device Guides

Samsung Galaxy S21 Ultra 5G

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My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Delete temporary data

Possible cause 1:

Temporary data takes up too much memory


Delete temporary data

Find "Apps"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps.
Delete temporary data
Tap the required app.
Tap Storage.
Tap Clear cache.
Return to the home screen
Tap the Home key to return to the home screen.

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