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Samsung Galaxy S21+ 5G

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Android 11.0

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The MMS isn't written correctly: See how to write and send an MMS.

List view

1. Create new MMS

Slide your finger upwards on the screen.

Tap Samsung.

Tap Messages.

Tap the new message icon.

2. Select recipient

Tap the search field and key in the first letters of the recipient's name.

Tap the required contact.

3. Select SIM

Tap the SIM icon to select the required SIM.

4. Write text

Tap the text input field and write the text for your MMS.

5. Insert picture

Tap arrow right.

Tap the picture icon.

Tap the gallery icon and go to the required folder.

Tap the required picture.

Tap Done.

6. Send MMS

Tap the send icon when you've finished your MMS.

7. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 15

Slide your finger upwards on the screen.

Step 2 of 15

Tap Samsung.

Step 3 of 15

Tap Messages.

Step 4 of 15

Tap the new message icon.

Step 5 of 15

Tap the search field and key in the first letters of the recipient's name.

Step 6 of 15

Tap the required contact.

Step 7 of 15

Tap the SIM icon to select the required SIM.

Step 8 of 15

Tap the text input field and write the text for your MMS.

Step 9 of 15

Tap arrow right.

Step 10 of 15

Tap the picture icon.

Step 11 of 15

Tap the gallery icon and go to the required folder.

Step 12 of 15

Tap the required picture.

Step 13 of 15

Tap Done.

Step 14 of 15

Tap the send icon when you've finished your MMS.

Step 15 of 15

Tap the Home key to return to the home screen.

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