Device Guides

Samsung Galaxy S21+ 5G

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I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to use your mobile phone as a Wi-Fi Hotspot.

Possible cause 1:

Wi-Fi Hotspot isn't used correctly


See how to use your mobile phone as a Wi-Fi Hotspot.

Find "Configure"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile Hotspot and Tethering.
Tap Mobile Hotspot.
Tap Configure.
Select Wi-Fi Hotspot settings
Tap the field below "Network name" and key in the required name.
Tap Security.
Tap WPA2-Personal to password protect your Wi-Fi Hotspot.
The password prevents others from accessing your Wi-Fi Hotspot without your approval.
Tap the field below "Password" and key in the required password.
Tap Save.
Turn on Wi-Fi Hotspot
Tap the indicator below "Mobile Hotspot to turn on the function.
Return to the home screen
Tap the Home key to return to the home screen.
Establish connection to Wi-Fi Hotspot from another device
Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.

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