Device Guides

Samsung Galaxy S21+ 5G

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 12 possible causes:

  1. Fixed dialing is turned on
  2. The selected network mode is not available
  3. There's an error at the receiving end
  4. There's a temporary network problem
  5. Not adequate network coverage
  6. There's no credit on your prepaid phone card
  7. Your number has been suspended
  8. Your mobile phone is overloaded for unknown reasons
  9. Flight mode is turned on
  10. Roaming isn't activated in your rate plan
  11. Your SIM is faulty
  12. The selected network is out of range
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