Device Guides
Samsung Galaxy S21 5G
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I can't send and receive SMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message centre number is incorrect: Enter the message centre number.
List view
1. Find "Message Centre"
Slide your finger upwards on the screen.
Tap Samsung.
Tap Messages.
Tap the menu icon.
Tap Settings.
Tap More settings.
Tap Text messages.
Tap Message Centre below the required SIM.
2. Saving the message centre number
Key in +61411990001 and tap Set.
+61411990001
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 10
Slide your finger upwards on the screen.
Step 2 of 10
Tap Samsung.
Step 3 of 10
Tap Messages.
Step 4 of 10
Tap the menu icon.
Step 5 of 10
Tap Settings.
Step 6 of 10
Tap More settings.
Step 7 of 10
Tap Text messages.
Step 8 of 10
Tap Message Centre below the required SIM.
+61411990001
Step 9 of 10
Key in +61411990001 and tap Set.
Step 10 of 10
Tap the Home key to return to the home screen.
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