Device Guides

Samsung Galaxy S21 5G

Change device

Android 11.0

Change device

Buy now

Search in Samsung Galaxy S21 5G

I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. Find "Location"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Location.

2. Turn GPS on or off

Tap the indicator to turn the function on or off.

If you turn on location access, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone.

3. Turn use of GPS position for applications on or off

Tap App permissions.

Tap the required app.

Tap the required setting.

Tap the Return key twice.

4. Select positioning method

Tap Google Location Accuracy.

If you tap the indicator next to "Improve Location Accuracy" to turn on the function, your mobile phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.

If you tap the indicator next to "Improve Location Accuracy" to turn off the function, your mobile phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.