Device Guides

Samsung Galaxy S21 5G

Change device Change device

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to use the phone camera.

Possible cause 2:

The camera isn't used correctly

Solution:

See how to use the phone camera.

Find "PHOTO"
Tap the camera icon.
Tap PHOTO.
Turn flash on or off
Tap the flash icon.
Tap the required setting.
Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Drag two fingers together or apart to zoom in or out.
Tap the take picture icon to take a picture.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks