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Samsung Galaxy S21 5G

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Android 11.0

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I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps or delete other content from the memory.

Step 1 of 9

1. Slide your finger upwards on the screen.

Step 2 of 9

2. Tap Play Store.

Step 3 of 9

3. Slide your finger right starting form the left side of the screen.

Step 4 of 9

4. Tap My apps & games.

Step 5 of 9

5. Tap Installed.

Step 6 of 9

6. Tap the required app.

Step 7 of 9

7. Tap Uninstall.

Step 8 of 9

8. Tap Uninstall.

Step 9 of 9

9. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 3:

There's not enough memory on your mobile phone

Solution:

Uninstall apps or delete other content from the memory.

Find "Play Store"

Slide your finger upwards on the screen.

Tap Play Store.

Uninstall apps

Slide your finger right starting form the left side of the screen.

Tap My apps & games.

Tap Installed.

Tap the required app.

Tap Uninstall.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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