Device Guides

Samsung Galaxy S21 5G

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I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Missed calls are diverted too fast: Set divert delay.

List view

1. Find "Call forwarding"

Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Supplementary services.
Tap Call forwarding below the required SIM.

2. Divert calls to your voicemail

Tap the required divert type.
Key in +61411000321 and tap Enable.
+61411000321

3. Return to the home screen

Tap the Home key to return to the home screen.
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