Device Guides
Samsung Galaxy S20 Ultra 5G
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I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
There's not enough memory on your mobile phone: Uninstall apps or delete other content from the memory.
List view
1. Find "Play Store"
Slide your finger upwards on the screen.
Tap Play Store.
2. Uninstall apps
Slide your finger right starting form the left side of the screen.
Tap My apps & games.
Tap Installed.
Tap the required app.
Tap Uninstall.
Tap OK.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 9
Slide your finger upwards on the screen.
Step 2 of 9
Tap Play Store.
Step 3 of 9
Slide your finger right starting form the left side of the screen.
Step 4 of 9
Tap My apps & games.
Step 5 of 9
Tap Installed.
Step 6 of 9
Tap the required app.
Step 7 of 9
Tap Uninstall.
Step 8 of 9
Tap OK.
Step 9 of 9
Tap the Home key to return to the home screen.
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