Device Guides

Samsung Galaxy S20 Ultra 5G

Change device Change device

My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your apps take up too much memory: Move apps to memory card.

List view

1. Find "Apps"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps.

2. Moving apps to memory card

Tap the required app.
Tap Storage.
Tap Change.
Tap SD card.
Tap Move.

3. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks