Device Guides

Samsung Galaxy S20+ 5G

Change device Change device

My mobile phone doesn't respond

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

There's an error in the operating system on your mobile phone: Restart your mobile phone.

List view

1. Restart your mobile phone

Tap the Side key.
At the same time, tap and hold the lower part of the Volume key and keep them both tapped until your mobile phone restarts.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks