Device Guides

Samsung Galaxy S20 5G

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

The selected network is out of range: Turn on automatic network selection.

List view

1. Find "Network operators"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile networks.
Tap Network operators.

2. Select network manually

Tap the indicator next to "Select automatically" to turn off the function and wait while your mobile phone searches for networks.
Tap the required network.

3. Select network automatically

Tap the indicator next to "Select automatically" to turn on the function.

4. Return to the home screen

Tap the Home key to return to the home screen.
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