Device Guides


I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

The selected network is out of range: Turn on automatic network selection.

List view

1. Find "Network operators"

Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile networks.
Tap Network operators.

2. Select network manually

If you want to select a network manually, tap Select manually and wait while your mobile phone searches for networks.
Tap the required network.

3. Select network automatically

If you want to select a network automatically, tap Select automatically.

4. Return to the home screen

Tap the Home key to return to the home screen.
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