Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Sending of text messages isn't activated on your service: Restart your mobile phone.

List view

1. Restart your mobile phone

Tap and hold On/Off.
At the same time, tap and hold the lower part of the Volume key until your mobile phone restarts.
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