Device Guides

Samsung Galaxy S10 5G

Change device Change device

I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The selected network mode is not available: Turn on automatic network mode selection.

List view

1. Find "Network mode"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile networks.
Tap Network mode.

2. Select network mode

Tap the required network mode.
There may be different network modes available depending on where you are. If you set your mobile phone to the fastest network mode, it will always find the network with the highest data speed and best signal.

3. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks