Device Guides

Samsung Galaxy S III

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It isn't possible to leave a voice message on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Calls are not diverted to your voicemail: Divert calls to your voicemail.Detailed instructions.

List view

1. 1. Find "Voice call"

Tap Apps.
Tap Phone.
Tap the Menu key.
Tap Call settings.
Tap Call forwarding.
Tap Voice call.

2. 2. Select divert type

After a moment the current settings are displayed.
Samsung Galaxy S III
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3. 3. Divert calls to voicemail

Key in +61411000321 and tap Enable.

4. 4. Exit

Tap the Home key to return to standby mode.
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