Device Guides
I can't receive SMS on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Your mobile phone isn't reacting: Restart your mobile phone.Detailed instructions.
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1. 1. Restart your mobile phone
Remove the battery for about 10-15 seconds.
Turn on your mobile phone.
Turn on your mobile phone.