Device Guides
I can't make calls on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 8 possible causes:
- Flight mode is turned on
- There's no credit on your Prepaid Service
- There's an error at the receiving end
- There's little or no network coverage
- Your number is suspended due to non-payment
- You've turned on manual network selection and are out of range of the selected network
- There may be a temporary network problem
- Fixed dialing is turned on