Device Guides
I can't send MMS from my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The MMS is written and/or sent incorrectly: Write and send an MMS correctly.Detailed instructions.
List view
1. 1. Find "the new message icon"
Tap Apps.
Tap Messaging.
Tap the new message icon.
2. 2. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Matching contacts are displayed.
Tap the required contact.
3. 3. Write the text
Tap the text input field.
Write the text for your MMS.
Write the text for your MMS.
4. 4. Insert pictures, video clips and audio files
Tap the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
5. 5. 4a - Insert picture
Tap Pictures.
Go to the required folder.
Go to the required folder.
Tap the required picture.
6. 6. 4b - Insert video clip
Tap Videos.
Go to the required folder.
Go to the required folder.
Tap the required video clip.
7. 7. 4c - Insert audio file
Tap Audio.
Tap the required audio file.
Tap Done.
8. 8. Send MMS
Tap the send icon when you've finished your MMS.
9. 9. Exit
Tap the Home key to return to standby mode.