Device Guides

Samsung Galaxy S III

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I can't make video calls on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

3G isn't selected as network mode: Select 3G as network mode.Detailed instructions.

List view

1. 1. Find "Network mode"

Tap Apps.
Tap Settings.
Tap More settings.
Tap Mobile networks.
Tap Network mode.

2. 2. Select network mode

Tap GSM/WCDMA (Auto mode), GSM only or WCDMA only.

3. 3. Exit

Tap the Home key to return to standby mode.
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