Device Guides

Samsung Galaxy S III

Change device Change device

I can't use the internet on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Go to another website.Detailed instructions.

Possible cause 1:

The selected website isn't supported by your mobile phone browser


Go to another website.Detailed instructions.

1. Find "Internet"
Tap Apps.
Tap Internet.
2. Use browser
Follow the steps below to use the browser.
3. Enter web address
Tap the address bar at the top of the display.
Key in the address of the required website and tap Go.
4. Add current website to your bookmarks
Tap the Menu key.
Tap Add bookmark.
Edit the name of the bookmark.
Tap Save to save the bookmark.
5. Go to bookmark
Tap the bookmarks icon.
Tap the required bookmark.
6. Exit
Tap the Home key to return to standby mode.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks