Device Guides

Samsung Galaxy S III

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I can't use the internet on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The selected website isn't supported by your mobile phone browser: Go to another website.Detailed instructions.

List view

1. 1. Find "Internet"

Tap Apps.
Tap Internet.

2. 2. Use browser

Follow the steps below to use the browser.
Samsung Galaxy S III

3. 3. Enter web address

Tap the address bar at the top of the display.
Key in the address of the required website and tap Go.

4. 4. Add current website to your bookmarks

Tap the Menu key.
Tap Add bookmark.
Edit the name of the bookmark.
Tap Save to save the bookmark.

5. 5. Go to bookmark

Tap the bookmarks icon.
Tap the required bookmark.

6. 6. Exit

Tap the Home key to return to standby mode.
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