Device Guides
I can't send emails from my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
The email is written and/or sent incorrectly: Write and send an email correctly.Detailed instructions.
List view
1. 1. Find "Email"
Tap Apps.
Tap Email.
2. 2. Select email account
Tap the name of the email account.
Tap the required email account.
3. 3. Create message
Tap the new email icon.
4. 4. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
5. 5. Enter subject
Tap Subject.
Key in a subject for the email.
Key in a subject for the email.
6. 6. Write the text
Tap the text input field.
Write the text for your email.
Write the text for your email.
7. 7. Attach file
Tap the attachment icon.
Go to the required folder.
Go to the required folder.
Tap the required file.
Tap the required size.
Tap OK.
8. 8. Send the email
Tap the send icon when you've finished your email.
9. 9. Exit
Tap the Home key to return to standby mode.