Device Guides

Samsung Galaxy S III

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

If you're abroad and data roaming is turned off on your mobile phone, you can't send and receive emails: Turn on data roaming.Detailed instructions.

List view

Tap Apps.

Tap Settings.

Tap More settings.

Tap Mobile networks.

Tap Data roaming turn the function on or off.

If required, tap OK.

When the box next to the menu item is ticked (V), the function is turned on.

Tap the Home key to return to standby mode.

Step 1 of 8

Tap Apps.

Step 2 of 8

Tap Settings.

Step 3 of 8

Tap More settings.

Step 4 of 8

Tap Mobile networks.

Step 5 of 8

Tap Data roaming turn the function on or off.

Step 6 of 8

If required, tap OK.

Step 7 of 8

When the box next to the menu item is ticked (V), the function is turned on.

Step 8 of 8

Tap the Home key to return to standby mode.

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