Device Guides

Samsung Galaxy S II

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It isn't possible to leave a voice message on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Divert calls to your voicemail.Detailed instructions.

Possible cause 2:

Calls are not diverted to your voicemail


Divert calls to your voicemail.Detailed instructions.

1. Find "Voice call"
Tap Applications.
Tap Settings.
Tap Call.
Tap Call forwarding.
Tap Voice call.
2. Select divert type
The current settings will be displayed.
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswer
Forward when unreachab
3. Divert calls to voicemail
Key in 321 and tap Enable.
A request to divert calls to your voicemail is sent to the network.
4. Exit
Tap the Home key to return to standby mode.

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