Device Guides
There's no incoming call alert on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your mobile phone is set to silent mode: Turn off silent mode.Detailed instructions.
List view
1. 1. Turn silent mode on or off
To turn on silent mode:
Tap the Bottom volume key until the silent mode icon is displayed.
Tap the Bottom volume key until the silent mode icon is displayed.
To turn off silent mode:
Tap the Top volume key to select the required ring volume.
Tap the Top volume key to select the required ring volume.