Device Guides

Samsung Galaxy S II

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A Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Bluetooth. Detailed instructions.

Possible cause 1:

Bluetooth isn't turned on on your mobile phone


Turn on Bluetooth. Detailed instructions.

1. Find "Bluetooth settings"
Tap Applications.
Tap Settings.
Tap Wireless and network.
Tap Bluetooth settings.
2. Turn Bluetooth on or off
Tap Bluetooth to turn Bluetooth on or off.
When the box next to the menu item is ticked (V), Bluetooth is turned on.
3. Exit
Tap the Home key to return to standby mode.

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