Device Guides
Samsung Galaxy Note9
Buy now
Search in Samsung Galaxy Note9
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Create new MMS
Tap Messages.
Tap the new message icon.
2. Select recipient
Tap the search field and key in the first letters of the recipient's name.
Tap the required contact.
Tap START.
3. Write text
Tap the text input field and write the text for your MMS.
4. Insert picture
Tap the attachment icon.
Tap the picture icon.
Tap the gallery icon and go to the required folder.
Tap the required picture.
Tap DONE.
5. Send MMS
Tap the send icon when you've finished your MMS.
6. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 13
Tap Messages.
Step 2 of 13
Tap the new message icon.
Step 3 of 13
Tap the search field and key in the first letters of the recipient's name.
Step 4 of 13
Tap the required contact.
Step 5 of 13
Tap START.
Step 6 of 13
Tap the text input field and write the text for your MMS.
Step 7 of 13
Tap the attachment icon.
Step 8 of 13
Tap the picture icon.
Step 9 of 13
Tap the gallery icon and go to the required folder.
Step 10 of 13
Tap the required picture.
Step 11 of 13
Tap DONE.
Step 12 of 13
Tap the send icon when you've finished your MMS.
Step 13 of 13
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?