Device Guides

Samsung Galaxy Note9

Change device

Android 8.1

Change device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

There's an error in the operating system on your mobile phone: Restart your mobile phone.

List view

Tap and hold On/Off.

At the same time, tap and hold the lower part of the Volume key until your mobile phone restarts.

Step 1 of 2

Tap and hold On/Off.

Step 2 of 2

At the same time, tap and hold the lower part of the Volume key until your mobile phone restarts.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks