Device Guides

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Search in Samsung Galaxy Note8
I can't take pictures using the camera
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
See how to use the phone camera.

Step 1 of 6
1. Slide your finger upwards on the screen.

Step 2 of 6
2. Tap Camera.

Step 3 of 6
3. Tap the flash icon repeatedly to select the required setting.
Step 4 of 6
4. Point the camera lens at the back of your mobile phone at the required object.

Step 5 of 6
5. Tap the camera icon to take a picture.

Step 6 of 6
6. Tap the Home key to return to the home screen.
Possible cause 2:
The camera isn't used correctly
Solution:
See how to use the phone camera.
Find "Camera"
Slide your finger upwards on the screen.
Tap Camera.
Turn flash on or off
Tap the flash icon repeatedly to select the required setting.
Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the camera icon to take a picture.
Return to the home screen
Tap the Home key to return to the home screen.