Device Guides
Samsung Galaxy Note8
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My mobile phone uses a large amount of mobile data
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Automatic mobile data usage is turned on: Turn off automatic use of mobile data.
List view
1. Find "Wi-Fi"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Connections.
Tap Wi-Fi.
2. Turn automatic use of mobile data on or off
Tap ADVANCED.
Tap the indicator next to "Adaptive Wi-Fi" to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 7
Slide your finger downwards starting from the top of the screen.
Step 2 of 7
Tap the settings icon.
Step 3 of 7
Tap Connections.
Step 4 of 7
Tap Wi-Fi.
Step 5 of 7
Tap ADVANCED.
Step 6 of 7
Tap the indicator next to "Adaptive Wi-Fi" to turn the function on or off.
Step 7 of 7
Tap the Home key to return to the home screen.
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