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Samsung Galaxy Note8

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Android 7.1

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My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Move apps to memory card.

Step 1 of 9

1. Slide your finger downwards starting from the top of the screen.

Step 2 of 9

2. Tap the settings icon.

Step 3 of 9

3. Tap Apps.

Step 4 of 9

4. Tap the required app.

Step 5 of 9

5. Tap Storage.

Step 6 of 9

6. Tap CHANGE.

Step 7 of 9

7. Tap SD.

Step 8 of 9

8. Tap MOVE.

Step 9 of 9

9. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Your apps take up too much memory

Solution:

Move apps to memory card.

Find "Apps"

Slide your finger downwards starting from the top of the screen.

Tap the settings icon.

Tap Apps.

Moving apps to memory card

Tap the required app.

Tap Storage.

Tap CHANGE.

Tap SD.

Tap MOVE.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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