Device Guides

Samsung Galaxy Note20 Ultra 5G

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I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Sending of text messages isn't activated on your service: Restart your mobile phone.

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1. Restart your mobile phone

Tap the Side key.
At the same time, tap and hold the lower part of the Volume key and keep them both tapped until your mobile phone restarts.
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