Device Guides

Samsung Galaxy Note20 Ultra 5G

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Android 10.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Wi-Fi is turned off: Turn on Wi-Fi.

List view

Slide two fingers downwards starting from the top the screen.

Tap the Wi-Fi icon to turn the function on or off.

Tap the Home key to return to the home screen.

Step 1 of 3

Slide two fingers downwards starting from the top the screen.

Step 2 of 3

Tap the Wi-Fi icon to turn the function on or off.

Step 3 of 3

Tap the Home key to return to the home screen.

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