Device Guides

Samsung Galaxy Note20 Ultra 5G

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No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The ring volume is too low: Select ring volume.

List view

1. Set the ring volume

Tap the upper or lower part of the Volume key to select the required ring volume.
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