Device Guides
Samsung Galaxy Note20 Ultra 5G
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My mobile phone's memory is full
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Your apps take up too much memory: Move apps to memory card.
List view
1. Find "Apps"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps.
2. Move apps to memory card
Tap the required app.
Tap Storage.
Tap Change.
Tap SD card.
Tap Move.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 9
Slide two fingers downwards starting from the top the screen.
Step 2 of 9
Tap the settings icon.
Step 3 of 9
Tap Apps.
Step 4 of 9
Tap the required app.
Step 5 of 9
Tap Storage.
Step 6 of 9
Tap Change.
Step 7 of 9
Tap SD card.
Step 8 of 9
Tap Move.
Step 9 of 9
Tap the Home key to return to the home screen.
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