Device Guides

Samsung Galaxy Note10+ 5G

Change device Change device

I can't install apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The selected app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.

List view

1. Find "Play Store"

Slide your finger upwards on the screen.
Tap Play Store.

2. Find app

Tap the search field.
Key in the name or subject of the required app and tap the search icon.

3. Install app

Tap the required app.
Tap Install and follow the instructions on the screen to install the app.
If you've selected a paid app, tap the price to install the app.

4. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks