Device Guides

Samsung Galaxy Note10+ 5G

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My mobile phone doesn't respond

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Note10+ 5G
Samsung Galaxy Note10+ 5G

We found 2 possible causes:

  1. The screen lock is turned on
  2. There's an error in the operating system on your mobile phone
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