Device Guides
Samsung Galaxy Note10
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I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Create new MMS
Tap the message icon.
Tap the new message icon.
2. Select recipient
Tap the search field and key in the first letters of the recipient's name.
Tap the required contact.
3. Write text
Tap the text input field and write the text for your MMS.
4. Insert picture
Tap arrow right.
Tap the picture icon.
Tap From Gallery and go to the required folder.
Tap the required picture.
Tap Done.
5. Send MMS
Tap the send icon next to the required SIM when you've finished your MMS.
6. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 12
Tap the message icon.
Step 2 of 12
Tap the new message icon.
Step 3 of 12
Tap the search field and key in the first letters of the recipient's name.
Step 4 of 12
Tap the required contact.
Step 5 of 12
Tap the text input field and write the text for your MMS.
Step 6 of 12
Tap arrow right.
Step 7 of 12
Tap the picture icon.
Step 8 of 12
Tap From Gallery and go to the required folder.
Step 9 of 12
Tap the required picture.
Step 10 of 12
Tap Done.
Step 11 of 12
Tap the send icon next to the required SIM when you've finished your MMS.
Step 12 of 12
Tap the Home key to return to the home screen.
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