Device Guides

Samsung Galaxy Note II LTE

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

You're abroad and data roaming is turned off on your mobile phone: Turn on data roaming.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap More settings.

Tap Mobile networks.

Tap Data roaming to turn the function on or off.

If you turn on data roaming:
Tap OK to confirm.

Tap the Home key to return to the home screen.

Step 1 of 6

Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 2 of 6

Tap More settings.

Step 3 of 6

Tap Mobile networks.

Step 4 of 6

Tap Data roaming to turn the function on or off.

Step 5 of 6

If you turn on data roaming:Tap OK to confirm.

Step 6 of 6

Tap the Home key to return to the home screen.

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