Device Guides

Samsung Galaxy Note II LTE

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on GPS.

Possible cause 1:

GPS has been turned off

Solution:

Turn on GPS.

1. Find "Location services"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap Location services.
2. Turn network-based GPS on or off
Tap Use wireless networks to turn the function on or off.
If you turn on network-based GPS:
Tap Agree.
3. Turn satellite-based GPS on or off
Tap Use GPS satellites to turn the function on or off.
4. Turn sensor-based GPS on or off
Tap Location and Google search to turn the function on or off.
If you turn on the function:
Tap Agree.
5. Return to the home screen
Tap the Home key to return to the home screen.

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