Device Guides

Samsung Galaxy Note II LTE

Change device Change device

How to

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.


List view

1. Install Samsung Kies

Go to www.samsung.com on your computer.
Find the download section on the website to download Samsung Kies.
Download and install Samsung Kies.
Samsung Galaxy Note II LTE

2. Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

3. Back up phone memory

Start Samsung Kies on your computer.
Click your mobile phone on the list of connected devices.
Click Back up/Restore.
Click Select all items to select all files.
When the box next to the menu item is ticked (V), all files will be backed up.
Click Back up.
Click Complete.
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks