Device Guides

Samsung Galaxy Note Edge

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Transfer audio files from your computer to your mobile phone.

Step 1 of 6

1. Connect the data cable to the phone socket and to your computer's USB port.

Step 2 of 6

2. Slide your finger down the display starting from the top edge of your mobile phone.Tap Connected as a media device.

Step 3 of 6

3. Tap Media device (MTP) until the function is turned on.

Step 4 of 6

4. Start a file manager on your computer.

Step 5 of 6

5. Go to the required folder in your computer's or mobile phone's file system.

Step 6 of 6

6. Highlight a file and move or copy it to the required location.

Did this solution solve the problem? Yes No

Possible cause 1:

No audio files have been transferred to your mobile phone

Solution:

Transfer audio files from your computer to your mobile phone.

1. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

2. Select USB connection setting

Slide your finger down the display starting from the top edge of your mobile phone.
Tap Connected as a media device.

Tap Media device (MTP) until the function is turned on.

3. Transfer files

Start a file manager on your computer.

Go to the required folder in your computer's or mobile phone's file system.

Highlight a file and move or copy it to the required location.

Did this solution solve the problem?

Yes No

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