Device Guides

Samsung Galaxy Note 5

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I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The SMS isn't written correctly: See how to write and send an SMS.

List view

1. Create new SMS

Tap Messages.
Tap the new message icon.

2. Select recipient

Tap Enter recipients and key in the first letters of the recipient's name.
Tap the required contact.

3. Write text

Tap the text input field and write the text for your SMS.
See how to write text.

4. Send SMS

Tap SEND when you've written your SMS.

5. Return to the home screen

Tap the Home key to return to the home screen.
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