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Samsung Galaxy Note 5

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Android 5.1.1

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The GPS navigation application isn't used correctly: See how to use GPS navigation on your mobile phone.

List view

1. Find "HERE Maps"

Tap Apps.

Tap HERE Maps.

2. Find destination

Tap Search and key in the required destination.

Tap the required destination.

Drag two fingers together or apart to zoom in or out.

3. Save destination as a favourite

Tap the destination at the bottom of the screen.

Tap Collect.

Tap All-time favs.

Tap Done.

4. Plan route to destination

Tap the navigation icon.

Tap the required mode of transportation.

Tap the required route.

5. Start GPS navigation

Tap Start.

The travel information at the bottom of the screen shows your travel time, estimated time of arrival and distance to destination.

6. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 14

Tap Apps.

Step 2 of 14

Tap HERE Maps.

Step 3 of 14

Tap Search and key in the required destination.

Step 4 of 14

Tap the required destination.

Step 5 of 14

Tap the destination at the bottom of the screen.

Step 6 of 14

Tap Collect.

Step 7 of 14

Tap All-time favs.

Step 8 of 14

Tap Done.

Step 9 of 14

Tap the navigation icon.

Step 10 of 14

Tap the required mode of transportation.

Step 11 of 14

Tap the required route.

Step 12 of 14

Tap Start.

Step 13 of 14

The travel information at the bottom of the screen shows your travel time, estimated time of arrival and distance to destination.

Step 14 of 14

Tap the Home key to return to the home screen.

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