Device Guides

Samsung Galaxy Note 5

Change device

Android 5.1.1

Change device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The recipient's network doesn't support video calls: Make a call to the recipient.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks