Device Guides

Samsung Galaxy Note 5

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My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Unused apps take up too much memory: Uninstall apps.

List view

1. Find "Play Store"

Tap Apps.
Tap Play Store.

2. Uninstall apps

Slide your finger right starting form the left side of the screen.
Tap My apps & games.
Tap the required app.
Tap UNINSTALL.
Tap OK.

3. Return to the home screen

Tap the Home key to return to the home screen.
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